Terms of Service

Agreement to Terms

By using Rumi, you agree to these terms of service. If you do not agree, please do not use the service.

What Rumi Is

Rumi is an AI-powered coaching tool designed for personal development and self-reflection. Rumi is not a licensed therapist, counselor, or mental health provider. Rumi does not provide medical advice, diagnosis, or treatment.

What Rumi Is Not

• Not a substitute for professional therapy or counseling
• Not a crisis intervention tool
• Not a medical device

If you are in crisis, please contact the 988 Suicide and Crisis Lifeline (call or text 988), text HOME to 741741 (Crisis Text Line), or call your local emergency services.

Your Account

You are responsible for maintaining the security of your account. You must be at least 18 years old to use Rumi.

SMS Messaging

By providing your phone number and opting in to SMS, you agree to receive text messages from Rumi including:

• Account notifications (session reminders, coaching check-ins)
• Two-factor authentication codes
• Customer care responses

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for assistance. Your consent to receive SMS is not a condition of using Rumi. See our SMS Messaging Terms for complete details.

Beta Service

Rumi is currently in beta. The service is provided “as is” and may change, be interrupted, or be discontinued at any time. During beta, the service is free.

Contact

Questions? Email us at support@rumi.team.