Privacy Policy

Your Privacy Matters

Rumi is built on a simple promise: what you say stays between you and Rumi. Your coaching sessions are confidential. We do not sell, share, or monetize your personal data or session content.

What We Collect

• Account information (email, name, phone number) for authentication
• Session transcripts and coaching data to provide personalized follow-ups
• Usage data (session frequency, feature usage) to improve the product
• Phone number (if provided) for SMS-based sign-in, session reminders, and account alerts

What We Don't Do

• We do not sell your data to third parties
• We do not use your session content for advertising
• We do not share identifiable data with other users
• We do not sell, rent, or share your phone number for marketing purposes

SMS & Phone Data

If you sign up with a phone number or opt in to SMS notifications, we collect and use your phone number for the following purposes:

• Sending one-time verification codes (2FA) for account security
• Delivering session reminders and coaching check-ins
• Responding to customer care messages you send to our number

Your phone number is stored securely and is never shared with third parties for their marketing purposes. You can opt out of SMS at any time by replying STOP to any message. Message and data rates may apply. See our SMS Messaging Terms for full details.

Data Security

Your data is encrypted in transit and at rest. We use enterprise-grade infrastructure on Google Cloud Platform with industry-standard security practices.

Data Deletion

You can request deletion of your account and all associated data at any time by contacting us at support@rumi.team.

Contact

Questions about this policy? Email us at support@rumi.team.